Patient Services Representative-HVI

Qualifications

Certifications:

• N/A
• N/A

Education:

• Associate's Degree: Related Field

Experience In Lieu of Education, Work Experience:

• Basic computer skills
• General office equipment

Responsibilities

Coordinates and participates in a variety of duties associated with daily clinic preparation process including:

• patient identification
• patient check in/out
• charge posting
• cash management
• patient appointment scheduling
• patient registration and account set-up
• phone calls

Competent in telephone system, takes and delivers messages to physicians, nurses and others.

Reports medical information obtained from patients and referring physicians accurately, completely and in a timely manner.

Distributes all messages according to practice communication standards.

Serves as a role model by conducting self in a responsible, professional manner.

Manage all incoming patient care requests related to in-basket activities, referrals, work que activity, and incoming telephone calls.

Proficient with insurance coverage rules.

Proficient with coverage and rules that apply to eligibility, network coverage, and benefits.

Successful completion of mandatory insurance training and ongoing competency refreshers.

Comeptent to initiate and secure prior authorizations as needed.

About Us

Find it here. Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Compensation And Benefits

The compensation range for this position is $17.67 per hour - $28.63 per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model.

Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.