Patient Services Representative - Cardiology

About the role

Guided by specialty physicians, we foster a collaborative community built on authenticity, excellence in practice, and patient-centered compassion. BayCare Clinic Cardiology is a successful, dynamic group comprised of 19 specialties. We are a physician-owned entity with joint ownership in Aurora BayCare Medical Center, a 167-bed hospital located in Green Bay, WI, offering us a built-in referral base.

Responsibilities

• Greets and checks in patients.
• Assists patients in filling out patient forms.
• Answers phones, takes messages, routes calls when necessary.
• Develops patient charts.
• Enters pertinent information into patient charts.
• Schedules patient appointments.
• Collections co-payments from patients.
• Performs general office duties.
• Respects and maintains confidentiality.
• Works in a safe, compliant and ethical manner at all times.

Requirements

• A minimum of a high school education or equivalent.
• Post high school coursework in Medical Terminology and/or Office Assistant is appropriate.
• Must have a working knowledge of medical terms and health insurance.
• Possesses strong desktop computer skills.
• Experience with EPIC is preferred.
• Prior experience in a medical setting is preferred.

Benefits

BayCare Clinic offers part-time and full-time employees a comprehensive benefits package including health, dental, disability and life insurance, as well as flexible spending options. We also offer a 401k retirement plan with a company match, generous PTO, and paid holidays.

Pay

The position is Part Time, 40 hours per two-week pay period, with typical office hours of Monday-Thursday from 8:00 a.m. - 4:30 p.m. and Friday from 8:00 a.m. - 3:00 p.m. No Holidays! No Weekends!

Schedule

Typical office hours of Monday-Thursday from 8:00 a.m. - 4:30 p.m. and Friday from 8:00 a.m. - 3:00 p.m. No Holidays! No Weekends!