Patient Services Representative

About the role

Bay Area Foot Care is a leading podiatry group in the Bay Area dedicated to providing comprehensive foot and ankle care through innovative diagnostics and treatments. For more information, visit www.BayAreaFootCare.com.

Responsibilities

• Expertly answer multiple-line telephone with a consistently amazing attitude
• Schedule/new patient appointments promptly
• Schedule/book follow-up patient appointments
• Take messages accurately and ensure follow-through
• Provide superior customer service
• Route electronic faxes to the correct team member
• Other duties may include confirming insurance benefits and deductibles, using electronic medical records, faxing, copying, stocking, assisting the doctors and office medical staff with various duties

Qualifications

• Works calmly under pressure
• Knowledgeable in switching between tasks and detail-oriented
• Well organized and punctual
• Genuinely enjoys helping others
• Positive, skilled in communication and listening
• Responsible and trustworthy
• Speaks Spanish fluently
• Has professional attire, behavior, and language

Experience and Qualifications

• Prior Medical Front Office Experience Required

Benefits

• 401(k)
• Dental insurance
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Paid time off

Pay

Details on pay are not specified.

Schedule

The schedule is 8-hour shifts Monday to Friday, with no weekends.