Patient Services Representative
About the role
Balance Health is the nation’s premier comprehensive lower-extremity focused Physician Practice. We provide leading podiatrists, orthopedic surgeons, and physical therapists with operational support so they can spend their time focused on growing their business and delivering exceptional patient care. Our Team is looking for a Full-Time Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process at our Cheyenne clinic. The PSR will also assist with office duties as needed.
Responsibilities
- Greet patients
- Check in patients and assist with individual concerns, as they arise
- Collect appropriate information including insurance overview, co-pay, deductible and open balances
- Other tasks, as assigned
Requirements
High school diploma or GED required; minimum of 2 years in a healthcare position preferred (but willing to train the right individual); good verbal and written communication skills; basic knowledge of computers and office equipment; patient-focused with the ability to work independently; capability to adapt quickly and thrive in a fast-paced environment. While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear. Specific vision abilities required include close vision, distance vision and depth perception. Must be able to lift/carry up to 25 lbs.
Benefits
- Medical, Dental, and Vision Plans
- HSA with Employer Contribution
- FSA
- Generous PTO Program
- 401k with a 4% Match
- Employee Assistance Program
- Life and AD&D Insurance
- Short-Term and Long-Term Disability