Patient Services Representative
Organization: SPMF-Sutter Pacific Medical Foundation - South
About the role
Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health Record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orienting other staff to the department.
Requirements
- High School Diploma or equivalent education/experience
- 1 year of recent relevant experience
Schedule
- Full Time (40 hours per week)
- Shift: Days, 8 hours per day
- Days of the week: Monday - Friday
- Weekend requirements: As needed
Pay
Pay Range is $32.16 to $45.02 per hour. The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs.
Benefits
Eligible positions include a comprehensive benefits package.