Patient Services Representative

Avera Medical Group Plastic Surgery-Sioux Falls

About the role

Works in the various reception areas throughout the Clinic and is responsible for helping the patients to access the Clinic's system for care.

Responsibilities

• Welcome patients, checking them in and completing registration which includes verifying demographics, insurance and collection of any service payments.
• Responsible for insurance verifications, authorizations and getting consent and waiver forms signed as appropriate.
• Maintains computer appointment scheduling and follows office scheduling policies/parameters.
• Expedites delivery of care by coordinating nurse, physician, and patient time.
• Acts as public relations agent for the physicians by serving the patients in a friendly, efficient manner.
• Directs patients to ancillary services as needed.

Requirements

• The individual must be able to work the hours specified.
• To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds.

Qualifications

• The individual must have a High School or GED Equivalent or 1-3 months related experience and/or training; or equivalent combination of education and experience.

Skills

• Ability to work the hours specified.
• Ability to communicate effectively with others, hear, understand and distinguish speech and other sounds.

Benefits

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement.

Pay

The pay range for this position is listed below. Actual pay rate dependent upon experience. $18.00 - $23.25

Schedule

Clinic Hours: Monday - Friday, 8:00 AM - 5:00 PM