Patient Services Representative

About the role

The Patient Services Representative plays a crucial role in Augusta Oncology, handling all incoming calls and coordinating patient scheduling and communications.

Responsibilities

• Carefully assess the needs of patients and other callers
• Coordinate patient scheduling and communication activities
• Routinely route calls to the appropriate team member

Requirements

• Previous call center and/or customer service experience
• Healthcare experience
• Ability to multitask effectively and efficiently
• Strong data entry skills (a plus)

Qualifications

• Fully vaccinated against COVID-19*
• High school diploma or equivalent

Skills

• Strong verbal and written communication skills
• Basic computer skills, including navigating assigned computer programs and taking notes
• Effective time management and multitasking abilities

Benefits

As a valued member of the Augusta Oncology team, you will enjoy:

• Compassionate, high-quality cancer and blood disorder care
• A supportive and collaborative work environment
• Opportunities for professional growth and development

Pay

Compensation details are confidential and not specified in the job posting.

Schedule

Hours of operation are not specified in the job posting.