Patient Services Representative
Midwest Eye Consultants · Marion, IN · 3 wk ago
On-siteHealthcare$15–$17/hrFull-time
Responsibilities
- Greet patients in a friendly, professional manner
- Answer phone calls, schedule appointments, assist in patient communications and recalls
- Respond to patient inquiries about billing, procedures, policies and available services
- Prepare patient chart prior to appointment and complete upon patient arrival
- Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
- Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
- Maintain a safe and clean office environment
- Monitor patient flow throughout the office, properly communicating delays
- Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)
Requirements
- High school diploma or equivalent
- Previous experience in a healthcare setting preferred
- Excellent communication skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office applications
Qualifications
- Valid driver’s license
- Current CPR certification
Skills
- Strong customer service skills
- Effective problem-solving abilities
- Attention to detail
- Ability to manage multiple tasks simultaneously
Benefits
- Starting wage $15-$17 per hour, based on previous experience
- 6.5 paid holidays per year + 2 floating holidays
- Approximately 8 days of PTO within first year
- Full slate of benefits to include health, dental, vision, and 401k
- Growth and wage increase through company paid certification program
Pay
- $15-$17 per hour, based on previous experience
Schedule
- Variable schedule to accommodate patient needs