Patient Services Representative
Maria Parham Health · Henderson, NC · 1 mo ago
On-siteHealthcare$10/hrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate like EEO, legal, etc. Also remove navigation, cookie, etc. We need to preserve substantive info.
Let's parse the posting.
Content:
- Intro: "Your Experience Matters People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. With 205 licensed beds, Maria Parham Health is equipped for every health care need one can encounter. We are fully licensed by Joint Commission, the College of American Pathologists, and Rated Highest In-Patient Safety from Leapfrog. Henderson offers a great outdoors, including the region's largest lake, providing endless hours of fun boating, fishing, water skiing and camping. Throw in great golfing, hunting and two fantastic recreational organizations and you may find yourself having a hard time deciding what to do next!"
This is about the organization/location. Could be "About the role" or maybe "About the organization". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can map sections accordingly.
- "How You'll Contribute The Patient Services team at Maria Parham is the crucial first point of contact for every patient. We are the welcoming faces and helpful voices who greet you when you arrive or call, providing direction and answering your questions. Our dedicated staff is here to ensure a smooth experience from the very beginning, handling everything from scheduling appointments to completing the registration process efficiently and with care. A Patient Services Representative (PSR) who excels in this role: Performs scheduling, registration, patient pre-admission and admission at physician practicePerforms reception and discharge functions.Accurately obtains complete and accurate patient demographic information.Performs proper, compliant patient liability collection techniques before, during and after date of service."
This is responsibilities/duties. Could be "Responsibilities". Also could be "About the role". But we have a separate "How You'll Contribute" which is basically responsibilities.
- "What We Offer We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities."
This is Benefits. So we can have a Benefits section with subpoints. Could also have subheadings but we only need
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate like EEO, legal, etc. Also remove navigation, cookie, etc. We need to preserve substantive info.
Let's parse the posting.
Content:
- Intro: "Your Experience Matters People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. With 205 licensed beds, Maria Parham Health is equipped for every health care need one can encounter. We are fully licensed by Joint Commission, the College of American Pathologists, and Rated Highest In-Patient Safety from Leapfrog. Henderson offers a great outdoors, including the region's largest lake, providing endless hours of fun boating, fishing, water skiing and camping. Throw in great golfing, hunting and two fantastic recreational organizations and you may find yourself having a hard time deciding what to do next!"
This is about the organization/location. Could be "About the role" or maybe "About the organization". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can map sections accordingly.
- "How You'll Contribute The Patient Services team at Maria Parham is the crucial first point of contact for every patient. We are the welcoming faces and helpful voices who greet you when you arrive or call, providing direction and answering your questions. Our dedicated staff is here to ensure a smooth experience from the very beginning, handling everything from scheduling appointments to completing the registration process efficiently and with care. A Patient Services Representative (PSR) who excels in this role: Performs scheduling, registration, patient pre-admission and admission at physician practicePerforms reception and discharge functions.Accurately obtains complete and accurate patient demographic information.Performs proper, compliant patient liability collection techniques before, during and after date of service."
This is responsibilities/duties. Could be "Responsibilities". Also could be "About the role". But we have a separate "How You'll Contribute" which is basically responsibilities.
- "What We Offer We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities."
This is Benefits. So we can have a Benefits section with subpoints. Could also have subheadings but we only need - for list items. We can list each bullet as
- . The content includes categories: Comprehensive Benefits, Financial Protection & PTO, Financial & Career Growth, Employee Well-being, Professional Development. We can treat each as a list item with description.
- "Qualifications And Requirements Applicants should have high school diploma or equivalent. Associate's degree is preferred. Additional requirements include: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action."
This is Qualifications/Requirements. Could be "Qualifications" or "Requirements". We'll have a Qualifications section.
- Then there is EEO boilerplate: "Maria Parham Health is committed to providing Equal Employment Opportunities...". Must remove.
- Then there is a paragraph about Lifepoint Health: "Lifepoint Health is a leader in community-based care...". This is company description but maybe not needed? It's substantive about the employer. Could be part of "About the role" or maybe we can include as part of intro. The instruction says preserve ALL substantive information; do not invent or summarize away detail. So we should keep that info. It's about the company, not the role. Could be placed under "About the role" or maybe a separate section like "About the organization". But only allowed headings are the given list. We could put it under "About the role" as it describes the organization and role context. Or we could create a separate section like "About the role" that includes both the intro about Maria Parham Health and the Lifepoint Health description.
We must not include Pay or Schedule sections unless posting actually states them. The posting does not mention specific pay or schedule. So we omit those.
We must not include Skills section unless there is specific content. There's mention of critical thinking skills, decisive judgment, ability to work with minimal supervision, ability to work in stressful environment. Those could be considered skills. But we already have Qualifications section that includes those. Could also have Skills section but we prefer few substantive sections over many thin ones. So we can incorporate skills into Qualifications.
Thus sections: About the role (or About the organization), Responsibilities, Qualifications, Benefits.
We need to use
for each section heading.
Inside each section, we put
for prose, and
- for lists.
We must not repeat job title as heading. No job title appears in the fragment.
We must not include boilerplate like EEO, legal, etc. Remove that.
We must not include duplicated lines.
Now craft HTML.
First, About the role section: combine intro about Maria Parham Health, location, licensing, Henderson outdoors, plus Lifepoint Health description.
Let's write prose: maybe two paragraphs.
Paragraph 1: "Your Experience Matters People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. With 205 licensed beds, Maria Parham Health is equipped for every health care need one can encounter. We are fully licensed by Joint Commission, the College of American Pathologists, and Rated Highest In-Patient Safety from Leapfrog. Henderson offers a great outdoors, including the region's largest lake, providing endless hours of fun boating, fishing, water skiing and camping. Throw in great golfing, hunting and two fantastic recreational organizations and you may find yourself having a hard time deciding what to do next!"
Paragraph 2: "Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country."
Now Responsibilities section: Use the "How You'll Contribute" paragraph and the bullet list of duties.
We have prose: "The Patient Services team at Maria Parham is the crucial first point of contact for every patient. We are the welcoming faces and helpful voices who greet you when you arrive or call, providing direction and answering your questions. Our dedicated staff is here to ensure a smooth experience from the very beginning, handling everything from scheduling appointments to completing the registration process efficiently and with care."
Then list items:
- Performs scheduling, registration, patient pre-admission and admission at physician practice
- Performs reception and discharge functions.
- Accurately obtains complete and accurate patient demographic information.
- Performs proper, compliant patient liability collection techniques before, during and after date of service.
Note the original had no punctuation between some items; we can keep as separate
- .
Now Qualifications section: prose: "Applicants should have high school diploma or equivalent. Associate's degree is preferred."
Then list items:
- Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
Now Benefits section: We have categories with details. Could list each as
- with description.
List items:
- Comprehensive Benefits: Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period tailored benefit options for part-time and PRN employees, and more.
- Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development: Ongoing learning and career advancement opportunities.
We could also include base compensation mention: "In addition to your base compensation, this position also offers:" but that's intro. Could be a prose line before list.
Thus Benefits section: prose: "We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:" then
list.
Now ensure no extra sections like Pay, Schedule.
Now output only HTML fragment.
Let's craft:
About the role
Your Experience Matters People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. With 205 licensed beds, Maria Parham Health is equipped for every health care need one can encounter. We are fully licensed by Joint Commission, the College of American Pathologists, and Rated Highest In-Patient Safety from Leapfrog. Henderson offers a great outdoors, including the region's largest lake, providing endless hours of fun boating, fishing, water skiing and camping. Throw in great golfing, hunting and two fantastic recreational organizations and you may find yourself having a hard time deciding what to do next!
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
Responsibilities
The Patient Services team at Maria Parham is the crucial first point of contact for every patient. We are the welcoming faces and helpful voices who greet you when you arrive or call, providing direction and answering your questions. Our dedicated staff is here to ensure a smooth experience from the very beginning, handling everything from scheduling appointments to completing the registration process efficiently and with care.
- Performs scheduling, registration, patient pre-admission and admission at physician practice
- Performs reception and discharge functions.
- Accurately obtains complete and accurate patient demographic information.
- Performs proper, compliant patient liability collection techniques before, during and after date of service.
Qualifications
Applicants should have high school diploma or equivalent. Associate's degree is preferred.
- Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
Benefits
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
- Comprehensive Benefits: Multiple
for each section heading. Inside each section, we put
for prose, and
- for lists. We must not repeat job title as heading. No job title appears in the fragment. We must not include boilerplate like EEO, legal, etc. Remove that. We must not include duplicated lines. Now craft HTML. First, About the role section: combine intro about Maria Parham Health, location, licensing, Henderson outdoors, plus Lifepoint Health description. Let's write prose: maybe two paragraphs. Paragraph 1: "Your Experience Matters People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. With 205 licensed beds, Maria Parham Health is equipped for every health care need one can encounter. We are fully licensed by Joint Commission, the College of American Pathologists, and Rated Highest In-Patient Safety from Leapfrog. Henderson offers a great outdoors, including the region's largest lake, providing endless hours of fun boating, fishing, water skiing and camping. Throw in great golfing, hunting and two fantastic recreational organizations and you may find yourself having a hard time deciding what to do next!" Paragraph 2: "Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country." Now Responsibilities section: Use the "How You'll Contribute" paragraph and the bullet list of duties. We have prose: "The Patient Services team at Maria Parham is the crucial first point of contact for every patient. We are the welcoming faces and helpful voices who greet you when you arrive or call, providing direction and answering your questions. Our dedicated staff is here to ensure a smooth experience from the very beginning, handling everything from scheduling appointments to completing the registration process efficiently and with care." Then list items: - Performs scheduling, registration, patient pre-admission and admission at physician practice - Performs reception and discharge functions. - Accurately obtains complete and accurate patient demographic information. - Performs proper, compliant patient liability collection techniques before, during and after date of service. Note the original had no punctuation between some items; we can keep as separate
- . Now Qualifications section: prose: "Applicants should have high school diploma or equivalent. Associate's degree is preferred." Then list items: - Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. - Must be able to work in a stressful environment and take appropriate action. Now Benefits section: We have categories with details. Could list each as
- with description.
List items:
- Comprehensive Benefits: Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period tailored benefit options for part-time and PRN employees, and more.
- Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development: Ongoing learning and career advancement opportunities.
We could also include base compensation mention: "In addition to your base compensation, this position also offers:" but that's intro. Could be a prose line before list.
Thus Benefits section: prose: "We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:" then
- list.
Now ensure no extra sections like Pay, Schedule.
Now output only HTML fragment.
Let's craft:
- Performs scheduling, registration, patient pre-admission and admission at physician practice
- Performs reception and discharge functions.
- Accurately obtains complete and accurate patient demographic information.
- Performs proper, compliant patient liability collection techniques before, during and after date of service.
- Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
- Comprehensive Benefits: Multiple
About the role
Your Experience Matters People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. With 205 licensed beds, Maria Parham Health is equipped for every health care need one can encounter. We are fully licensed by Joint Commission, the College of American Pathologists, and Rated Highest In-Patient Safety from Leapfrog. Henderson offers a great outdoors, including the region's largest lake, providing endless hours of fun boating, fishing, water skiing and camping. Throw in great golfing, hunting and two fantastic recreational organizations and you may find yourself having a hard time deciding what to do next!
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
Responsibilities
The Patient Services team at Maria Parham is the crucial first point of contact for every patient. We are the welcoming faces and helpful voices who greet you when you arrive or call, providing direction and answering your questions. Our dedicated staff is here to ensure a smooth experience from the very beginning, handling everything from scheduling appointments to completing the registration process efficiently and with care.
Qualifications
Applicants should have high school diploma or equivalent. Associate's degree is preferred.
Benefits
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: