Patient Services Representative

About the role

Carolinas Centers for Sight, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice focused on excellence in patient care and creating an exceptional customer/patient experience. We are seeking a full-time Patient Services Representative for our Surgery Center in Florence, SC. All skill levels are welcome to apply.

Overtime may be required.

Responsibilities

• Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
• Marks the arrival time of patients in the office and ensures that patients are seen on time.
• Scans patients’ insurance cards and driver's licenses.
• Enters all new patient demographic information into the computer.
• Ensures that proper authorization or referral is collected from the patient.
• Presents and collects fees, posts payments, and schedules the patient’s next appointment.
• Monitors accounts that are past due and collects payment at checkout.
• Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
• Evaluates chart data to verify all information has been received, completed, and signatures obtained.

Requirements

• Must have an active and valid Driver's License.
• High school diploma or equivalent.
• Prefer at least one year's experience in eye care or the medical environment.

Benefits

• Medical, Dental, Vision insurance
• Short-term Disability, Long-term Disability, Life Insurance
• Matching 401(k)
• Wellness Program
• Paid Vacation & Holidays
• Uniform Allowance
• Training/Advancement opportunities