Patient Services Representative

Job Responsibilities

• Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
• Marks the arrival time of patients in the office and makes sure that patients are seen on time.
• Scans patients’ insurance cards and driver's licenses.
• Enters all new patient demographic information into the computer.
• Sets up and collects fees, posts payments, and schedules the patient’s next appointment.
• Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
• Evaluates chart data to verify all information has been received, completed, and signatures obtained.

Requirements

• A high school diploma or equivalent.
• At least one year's experience in eye care, or the medical environment.