Patient Services Representative

Responsibilities

• Deliver excellent customer service
• Check patients in and obtain all required documents
• Collect co-payments and verify insurance coverage
• Respond to patient billing or financial inquiries, directing to appropriate departments
• Schedule and confirm patients appointments
• Answer telephones and prepare new patient charts neatly and accurately
• Scan documents and essential paperwork to the practice management system

Qualifications

• Insurance verification experience required
• Dental office experience preferred
• Bilingual preferred

Benefits

• Medical and Vision Insurance: Eligible starting the first month after joining
• Dental Coverage: Enjoy this benefit with $0 premium
• 401(k) Plan with Company Match: We help you plan for your future with our matching program
• Generous Paid Time Off and Holidays: Take the time you need to relax and recharge
• Employee Referral Program: Earn rewards for bringing talented individuals to our team
• Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program
• Pet Insurance: We understand the importance of furry family members too
• Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role
• Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options

About the role

Cumberland Pediatric Dentistry and Orthodontics has an immediate opportunity available for a Patient Services Representative (PSR).

The PSR plays a crucial role in Cumberland Pediatric Dentistry and Orthodontics practices. The PCR is responsible for being the first line of customer care for our patients. A successful PCR always makes an excellent 1st impression by delivering an unsurpassed customer experience.

Location

Smyrna, TN

Pay

$17 - $19/hour

Schedule

Monday - Thursday 7:45am - 5:00pm and Friday 7:45am - 1:00pm