Patient Services Representative

Spark Orthodontics is the leading provider of pediatric dental medicine in the region, continuing a proud tradition that began with one Philadelphia‑area practice in the 1970s. Today we operate 33 practices and four surgery centers across PA, NJ, and DE, leveraging the latest equipment and technology to provide comprehensive dental care to pediatric patients — from infants to adolescents — in fun, welcoming environments designed specifically for children. This position is based in York, PA.

Responsibilities

• Provide welcoming, prompt, and respectful customer service to patients and families upon arrival and dismissal.
• Serve as a liaison between patients and support staff by preparing patient charts before check‑in and keeping the office and all records, reports, and other correspondence organized.
• File and scan medical documents and office forms as directed.
• Verify all patient demographic, health, pharmacy, and insurance information.
• Schedule and confirm patient appointments.
• Clean the front office work area and perform other maintenance assignments as directed.

Qualifications

• Motivated and willing to learn on the job.
• Experience working in the front desk area of a medical/dental practice preferred.
• Strong customer service skills; ability to communicate well.
• Demonstrated desire to work with children in a pediatric setting.
• Experience scheduling appointments, verifying insurance, collecting co‑pays, and answering multiple phone lines.

Benefits

• Medical and Vision Insurance — eligible starting the first month after you join.
• Dental Coverage — $0 premium.
• 401(k) Plan with Company Match.
• Generous Paid Time Off and Holidays.
• Employee Referral Program — earn rewards for bringing talented individuals to the team.
• Employee discount program — exclusive discounts on restaurants, travel, movies, and more.
• Pet Insurance.
• Cutting‑edge Technology and Training — tools and resources to excel in your role.
• Life and Disability Insurance Options.

Pay

Starting at $19.00 per hour.

Schedule

Monday–Thursday 7:45 am–5:30 pm, plus 1–2 Fridays per month. Travel may be required to Harrisburg, Lancaster, and Camp Hill locations.