Patient Services Representative

Responsibilities

• Greet patients in a friendly, professional manner
• Answer phone calls, schedule appointments, assist in patient communications and recalls
• Respond to patient inquiries about billing, procedures, policies and available services
• Prepare patient chart prior to appointment and complete upon patient arrival
• Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
• Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
• Maintain a safe and clean office environment
• Assume various responsibilities as determined by the office manager and doctor(s)

Requirements

• High school graduate, or equivalent
• Previous medical office experience and knowledge in medical coding/billing is preferred

Qualifications

Physical demands: Sedentary work involving sitting most of the time.

Visual acuity: Required for determining the accuracy, neatness, and thoroughness of the work assigned.

Skills

Verbal communication skills, customer service skills, attention to detail, multitasking ability, computer literacy, medical terminology knowledge, medical coding/billing knowledge, and organizational skills.

Benefits

• Hourly wage of $15-$17, based on previous experience
• 6.5 paid holidays per year + 2 floating holidays
• Approximately 8 days of PTO within first year
• Full slate of benefits to include health, dental, vision, and 401k
• Growth and wage increase through company paid certification program

Pay

Hourly wage of $15-$17, based on previous experience

Schedule

Not specified