Patient Services Representative - 69th and Cliff

About the role

Works in the various reception areas throughout the Clinic and is responsible for helping patients to access the Clinic's system for care.

Responsibilities

• Welcomes patients, checking them in and completing registration which includes verifying demographics, insurance and collection of any service payments.
• Responsible for insurance verifications, authorizations and getting consent and waiver forms signed as appropriate.
• Maintains computer appointment scheduling and follows office scheduling policies/parameters.
• Expedites delivery of care by coordinating nurse, physician, and patient time.
• Acts as public relations agent for the physicians by serving the patients in a friendly, efficient manner.
• Directs patients to ancillary services as needed.

Requirements

• The individual must be able to work the hours specified.
• To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds.

Qualifications

• The individual must have a High School or GED Equivalent or 1-3 months related experience and/or training; or equivalent combination of education and experience.

Skills

• Ability to work in a team environment.
• Committed to Avera’s mission, vision, core values, and social principles.
• Committed to promoting Avera’s values of compassion, hospitality, and stewardship.
• Committed to maintaining confidentiality.
• Committed to complying with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits

• Paid time off available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement.
• Career development guided by hands-on training and mentorship.

Pay

The pay range for this position is listed below. Actual pay rate dependent upon experience.
$18.00 - $23.25

Schedule

Clinic Hours: Monday - Friday, 7:30 AM - 4:00 PM or 8:00 AM - 5:00 PM