Patient Services Representative 2

About the role

This position provides front office support for the Sleep Clinic patient population at UCD Health.

Responsibilities

• Coordination of Medical Office Services (50%)
• Additional Job Functions (50%)

Requirements

• High School / GED equivalent or related work experience
• Interpersonal skills to establish and maintain effective working relationships
• Ability to efficiently use computer system applications
• Bookkeeping skills to maintain accurate records of patient financial transactions
• Organizing skills to establish priorities for own work
• Knowledge of medical office procedures
• Filing skills to maintain logs and files of information

Qualifications

• License and/or certification if required of the position
• Interpersonal skills to establish and maintain effective working relationships with all co-workers
• Patience, courtesy, and professionalism, both in person and on the telephone
• Effective response to individuals who may be angry or upset
• Knowledge of health care insurance systems
• Knowledge of ICD-10, CPT and HCPCS coding

Skills

• Computer system applications (e.g. scheduling, template maintenance, maintenance of demographic and insurance information)
• Typing skills sufficient to use computer keyboard for timely and accurate input and production
• Writing skills, using proper English grammar, spelling and punctuation
• Bookkeeping skills sufficient to maintain accurate records of patient financial transaction
• Filing skills to maintain logs and files of information
• Knowledge of all pertinent laws, regulations, and guidelines governing medical records
• Knowledge of health care insurance systems
• Knowledge of medical office procedures

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals.