Patient Services Rep

Responsibilities

• Ensures patient flow and medical record availability and completeness.
• Schedules physician/provider appointments and maintains physician appointment schedules.
• Receives and greets patients and visitors, assisting them in a timely and courteous manner.
• Answers telephone promptly in a customer-friendly manner.
• Collects and verifies accurate patient information and enters into registration system.
• Collects payment for services and correctly completes charge slips for data entry.
• Performs all duties as required or assigned to provide quality patient care.

Requirements

• High School Diploma or GED.
• Previous customer service experience preferred.
• Previous medical office experience preferred.