PATIENT SERVICES FOOD SERVICES ASSOCIATE II

Employment Status: Full time
Shift: Variable Hours (United States of America)
Facility: 1906 Belleview Ave SE – Roanoke

Responsibilities

• Lead daily department activities to assure quality food and nutrition services.
• Assume responsibilities assigned by the manager.
• Facilitate open two‑way communication and resolve work‑site operational issues supporting facility and service‑line goals.
• Schedule and adjust staffing as appropriate.
• Maintain standards of performance, food quality, and sanitation.
• Follow and ensure compliance with Food and Nutrition Services policies and procedures.
• Complete all general food‑service tasks as assigned.
• Participate in department activities and meetings, including orientation of co‑workers, patient/customer satisfaction initiatives, cost‑reduction initiatives, and inspection readiness.
• Review and verify all documentation daily.
• Order and/or monitor food and supplies.
• Participate in the hiring process, staff development, and feedback.
• Administer and document menus and patient food requests using automated computer systems, including electronic medical records.

Requirements

• Education: High School diploma/GED or two years of related experience.
• Experience: 1–3 years of related nutritional or retail food‑service experience; supervisory experience highly desirable.
• Licensure/Certification: SERV‑Safe certification or equivalent from the Virginia Health Department (or ability to obtain within the first year).
• Effective interpersonal, communication, and teamwork skills.
• Keyboarding or computer skills for automated systems, including electronic medical records (preferred).
• Designated emergency personnel during adverse weather conditions.
• Must provide own transportation and may be required to travel to other Carilion work sites or facilities to meet staffing needs.

Pay

• Compensation range: $17.39 – $24.35 per hour (based on qualifications, credentials, education, and prior work experience).
• Sign‑on bonus eligible: $2,000 (external hires only, per applicable guidelines).

Benefits

• Comprehensive medical, dental, and vision benefits.
• Employer‑funded pension plan (vested after five years) and voluntary 403(b) option.
• Paid time off accrued from day one.
• On‑site fitness studios and discounts to Carilion Wellness centers.
• Access to the Personify Health wellness app.
• Discounts on childcare.
• Continued education and training opportunities.