Patient Services Coordinator (Medical Office) - Willow Grove
Lawall Prosthetics and Orthotics Services · Willow Grove, PA · 4 mo ago
On-siteHealthcareFull-time
Key Responsibilities
- Communicate with patients and insurance companies regarding services and benefits
- Perform insurance verification and obtain prior authorizations
- Prepare work orders and required patient documentation
- Maintain accurate patient records using office systems
- Assist with patient coordination and service flow within the office
- Provide professional customer service to patients and visitors
- Assist with front desk coverage when needed
- Perform general office duties including phones, scanning, faxing, and email communication
Required Qualifications
- 1–3 years of medical office experience
- A high school diploma or equivalent
- Must be computer savvy and comfortable learning new software systems
- Proficiency in Microsoft Excel, Outlook, and Word
- Experience with insurance verification or prior authorizations
- Experience using general office equipment (phones, scanners, copiers, fax machines)
- Strong organizational and multitasking skills
- Ability to work in a fast-paced environment and handle pressure
- Strong communication and customer service skills
- Ability to maintain confidential patient information
Additional Information
We are a drug-free workplace. Employment offers are contingent upon successful completion of a drug screen and background check.