Patient Services Coordinator IV
Novant Health · Wilmington, NC · 5 days ago
HealthcareFull-time
What We Offer
- Processing referrals at least 50% of the time
- Performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues
What We're Looking For
- Education: High School Diploma or GED, required
- Experience: Three years of experience in a medical office setting, required
- Other related experience may be considered in lieu of medical office experience
- Additional Skills (required):
- Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments
- Understanding of CPT and ICD9-CM coding processes
- Excellent verbal communication skills
- Ability to work with changing priorities
- Excellent organizational, problem solving and critical thinking skills
- Ability to interact with individuals of all cultures and levels of authority
- Able to maintain confidentiality
- Able to function as part of a team
- Able to possess initiative
- Basic medical terminology required, knowledge can be obtained through formal classes or work experience
- High level of working knowledge of EPIC systems
- Detailed knowledge of multiple payors billing requirements
- Familiarity of coding requirements for practice specialty
- Additional Skills (preferred):
- Proficient in the use of all computer software utilized in the practice