Jobs · Healthcare · North Carolina

Patient Services Coordinator IV

Novant Health · Wilmington, NC · 5 days ago
HealthcareFull-time

What We Offer

  • Processing referrals at least 50% of the time
  • Performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues

What We're Looking For

  • Education: High School Diploma or GED, required
  • Experience: Three years of experience in a medical office setting, required
  • Other related experience may be considered in lieu of medical office experience
  • Additional Skills (required):
    • Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments
    • Understanding of CPT and ICD9-CM coding processes
    • Excellent verbal communication skills
    • Ability to work with changing priorities
    • Excellent organizational, problem solving and critical thinking skills
    • Ability to interact with individuals of all cultures and levels of authority
    • Able to maintain confidentiality
    • Able to function as part of a team
    • Able to possess initiative
  • Basic medical terminology required, knowledge can be obtained through formal classes or work experience
  • High level of working knowledge of EPIC systems
  • Detailed knowledge of multiple payors billing requirements
  • Familiarity of coding requirements for practice specialty
  • Additional Skills (preferred):
    • Proficient in the use of all computer software utilized in the practice

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