Patient Services Coordinator - Dental Clinic

About the role

The UNM Medical Group, Inc. is seeking a Full-time Patient Services Coordinator to work in their Division of Dental Services Residency Clinic. This position requires excellent communication skills and a willingness to be part of a collaborative team.

Responsibilities

• Schedule appointments and provide receptionist duties
• Verify demographic and insurance information
• Obtain referral and prior authorization with insurance carriers
• Assist with patient concerns and complaints
• Act as a liaison between patients, dentists, physicians, and insurance companies
• Balance daily reports, deposits, and money bags

Requirements

• High school diploma or GED
• Completed degree(s) from an accredited institution may substitute for experience on a year-for-year basis
• Minimum of 2 years of Dental front desk experience preferred

Qualifications

• Ability to work effectively in a large dental clinic setting
• Effective communication skills
• Positive attitude and respect for others

Skills

• Excellent communication skills
• Ability to manage multiple tasks simultaneously
• Knowledge of insurance claims processing

Benefits

• Competitive salary
• Comprehensive benefits package including medical, dental, vision, and life insurance
• Tuition reimbursement
• Generous paid time off
• 403(b) retirement plan for eligible employees

Pay

Salary is determined based on years of total relevant experience. Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.

Schedule

The work schedule is Monday - Friday.