Patient Services Coordinator
Why Join PT Solutions?
At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Service Coordinator, you’ll be the vital link between patients, providers, and insurers—ensuring every step of the care journey is seamless, efficient, and supportive.
Responsibilities
- Reconcile patient payments and units billed while following HIPAA guidelines
- Follow appropriate processes for Insurance Verification and/or benefits management
- Obtain authorization and/or prior authorization
- Over the counter collections and reconciliation of all charges weekly and monthly
- Maintain relationships with patients, providers, clinicians, and internal operational departments
Qualifications
- A High School or GED diploma (Submission of diploma for the highest level of education obtained will be required)
- 1-2 years of customer service experience (experience with healthcare preferred)
Schedule
Full Time: availability within 7am-7pm M-F
Pay
Pay Range: $17-20/hr (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position)
Benefits
- Competitive compensation with ability to earn performance-based incentives
- Professional development through strategic internal platforms
- Opportunity for career progression with a nationwide physical therapy practice
- Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
- Reimbursement for endurance race entry fees
About the Role
Clinic Address: Salem 911 N. Shelby Street, Salem, Indiana 46036, United States
Jennings 301 Henry Street, North Vernon, Indiana 47265, United States
Flexibility is required.