Patient Services Coordinator

About the role

The Patient Services Coordinator (PSC) position at Easterseals PORT Health (ESPH) in Whiteville, NC, serves adults with substance use, mental health, and co-occurring medical conditions. The PSC will perform administrative and clerical functions, including checking in patients, collecting co-pays, handling medical records, and processing patient paperwork and data. They will also provide excellent customer service to all patients and families.

Responsibilities

• Perform administrative and clerical functions in a clinic serving adults with substance use, mental health, and co-occurring medical conditions.
• Check in patients and collect co-pays.
• Handle medical records and process patient paperwork and data.
• Provide excellent customer service to all patients and families.

Requirements

• Knowledge of Electronic Health Records and medical billing.
• A high degree of accuracy in documentation.
• Knowledge of insurance processes.
• A high school diploma or GED.
• Experience with mental health population preferred.
• Maintain valid state appropriate driver’s license and auto insurance for personal and agency vehicles utilized for work.

Qualifications

• High school diploma or GED.

Skills

• Knowledge of Electronic Health Records and medical billing.
• A high degree of accuracy in documentation.
• Knowledge of insurance processes.

Benefits

• Paid time off and paid holidays.
• Medical, Dental, and Vision Health Benefits.
• An optional Flexible Health Spending Account (FSA).
• Life Insurance, Disability Insurance.
• A 403(b) Retirement Plan.
• Employee Assistance Program and Legal services, as needed.
• Easterseals PORT Health is a Public Student Loan Forgiveness (PSLF) qualifier.

Pay

$14.00 – $16.00 / hour

Schedule

Monday – Friday, 8am – 5pm