Patient Services Coordinator

About the role

The Patient Services Coordinator acts as medical administrative support staff for Damar Health Services. This position oversees the scheduling and follow-up of medical appointments, coordinates and schedules medical appointments, performs medical billing and coding, and provides multidisciplinary support.

Responsibilities

• Oversight of scheduling and follow-up of medical appointments
• Congnitive coordination and scheduling of medical appointments
• Medical billing and coding for Damar Medical Services providers
• Processing of medical records requests as needed
• Preparation of information for patient visits
• Contacting patients for reminders of required information
• Updating patient demographics and verifying insurance coverage
• Collecting insurance co-payments and previous balances
• Checking patients in to clinic, including filling out forms and entering information into EMR
• Answering phones to schedule patients, answer questions, and send messages to providers
• Managing and routing incoming faxes and patient emails
• Providing multidisciplinary support

Requirements

• High School Diploma or GED
• Two years of experience in a medical setting preferred
• Minimum age of 18 per licensure requirements
• Valid Indiana driver’s license and driving record meeting eligibility requirements of Damar’s insurance carrier (for all positions requiring driving)
• No felony convictions, substantiated charges of neglect, or other disqualifying criminal convictions
• Favorably meet and maintain Damar’s background screening

Qualifications

• Clear of any felony convictions, substantiated charges of neglect, or other disqualifying criminal convictions
• Favorably meet and maintain Damar’s background screening

Skills

• Verbal intervention and physical management techniques

Benefits

• Damar Advantage including discounts at Damar Health Services and Damar Pharmacy
• Comprehensive training in verbal intervention and physical management techniques
• Medical, Dental, and Vision Insurance options
• Up to $3,000 per year in Tuition Assistance
• Participation in a 401(k) Plan
• Short-Term and Long-Term Disability Insurance options
• Paid Holidays
• Paid Time Off (PTO) for rest and renewal

Pay

• Competitive salary based on experience and qualifications

Schedule

• Full-time position