Patient Services Coordinator

Responsibilities

• Schedules and performs patient assessment visits including all Oasis visits timely.
• Schedules and assigns clinicians in the most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.
• Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
• Manages calls from patients and field staff related to scheduling issues.
• Refers clinical and performance related issues to the clinical manager.
• Maintains communication with hospitalized patients, ensuring the team follows up as necessary.
• Supports the clinical manager and collaborates to ensure timely communication with patients, clinicians, referral sources, business development team, and other office personnel.
• Runs applicable reports and takes appropriate actions based on work flow.
• May be responsible for maintaining a supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serving as a liaison with the field for patient supply needs.

Qualifications

• A High School diploma or GED equivalent.
• Prior scheduling experience in a healthcare environment (preferred).
• Prior administrative experience in a healthcare environment (preferred).

Benefits

• Choice of PPO or HSA medical plans with free telehealth.
• Paid time off.
• Up to $1,000 in free healthcare services with Amedisys HSA plan.
• Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more.
• Mental health support with up to five free counseling sessions through the Employee Assistance program.
• 401(k) with a company match.
• Family support with infertility treatment coverage, adoption reimbursement, paid parental and family caregiver leave.
• Fleet vehicle program (restrictions apply) and mileage reimbursement.
• And more.

Pay

• $18.00 - $22.00 per hour.

Schedule

• Details on schedule can vary by position and shift status.