Patient Service Specialist - Ortho/Sports Waterbury

About the role

The Patient Service Specialist supports the Medical Group Practice Manager by providing administrative support to the entire patient care team. Duties include gathering and processing information for billing and coordinating care.

Responsibilities

• Gather and process information for billing and coordinating care
• Maintain confidentiality of patient records, medical treatment, and diagnosis
• Support the entire Medical Group including covering at other practices as needed
• Offer input and suggestions to improve internal processes

Requirements

• High school diploma or equivalent
• College course work in business or medical sciences preferred
• Previous exposure to Microsoft Windows such as Outlook and Word
• Keyboarding skills exceeding 50 WPM
• Operate standard office equipment like a fax machine, copier, and scanner
• Competent in writing, editing, basic math, prioritizing tasks, and working with interruptions
• Customer service orientation and effective communication skills
• Experience in a similar office administrative position for 2-4 years preferred
• Previous medical office experience or completion of a medical terminology course preferred
• Previous computer experience required
• Demonstrated experience in effective customer service required

Qualifications

Must possess competent writing and editing skills, including sound grammar, spelling, and punctuation, and basic competency in mathematics.

Skills

• Customer service orientation
• Effective communication skills

Benefits

N/A

Pay

N/A

Schedule

N/A