Patient Service Specialist - Cardiology
UVM Health - Central Vermont Medical Center · Berlin, VT · 1 wk ago
Full-time
About the role
We are CVMC, a community-focused organization with 1700 employees dedicated to caring for our community. The Patient Service Specialist plays a crucial role within the Medical Group Practice, supporting the entire patient care team.
Responsibilities
- Provide medical administrative support to the entire patient care team
- Gather and process appropriate information for the billing of all office charges
- Coordinate care and maintain absolute confidentiality of all patient records, medical treatment, and diagnosis
- Support the Medical Group including covering at other practices as needed
- Maintain a positive influence on the office and offer input and suggestions to improve internal processes
Requirements
- High school diploma or equivalent
- College course work in business or medical sciences preferred
- Previous exposure to Microsoft Windows such as Outlook and Word
- Keyboarding skills exceeding 50 WPM
- Ability to operate standard office equipment like a fax machine, copier, and scanner
- Competent writing and editing skills, including sound grammar, spelling, and punctuation
- Basic competency in mathematics
- Prioritize multiple tasks and work with frequent interruptions
- Customer service orientation and effective communication and listening skills
Qualifications
- 2-4 years in a similar office administrative position preferred
- Previous medical office experience or completion of a medical terminology course preferred
- Previous experience with computers required
- Demonstrated experience in effective customer service required
Skills
- Excellent written and verbal communication skills
- Strong organizational and time management skills
- Proficiency in Microsoft Office Suite
- Ability to handle confidential information with discretion
Benefits
Details on benefits are not specified in this posting.
Pay
Details on pay are not specified in this posting.
Schedule
Details on schedule are not specified in this posting.
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