Patient Service Specialist- Atrium Health Urgent Care Fort Mill Immediate Care PRN

Part-time, non-benefits-eligible PRN position.

Schedule

• One 12-hour shift (8:00 AM – 8:00 PM) per week within a six-week scheduling period
• Flexibility to cover additional hours or days as needed

Pay

$19.80 – $29.70 per hour.

Responsibilities

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and interact with patients and families in sensitive situations
• Demonstrate critical thinking and decisive judgment in a fast-paced environment; work cohesively on a team and independently with minimal supervision
• Manage patient registration, insurance verification, scheduling, collections, and cash receipting
• Encourage patient utilization of front-end technology during registration
• Enter and maintain confidential and accurate patient information, including insurance, billing, and payment details
• Assist billing functions accurately or direct to the appropriate billing office
• Demonstrate proficiency with emergency codes and applicable federal/state healthcare regulations
• Monitor inventory and stock medications, narcotics, and emergency medications/equipment

Requirements

• High School Diploma or GED
• Computer experience
• Customer relations experience
• Experience with Medical Records Software preferred
• Front desk practice experience preferred

Physical Requirements

• Ability to sit for long periods in a fast-paced office environment
• Ability to bend and lift up to 10 lbs

Benefits

• Base compensation within the listed pay range based on qualifications, skills, experience, and training
• Premium pay (shift differential, on-call pay, etc.)
• Incentive pay for select positions
• Annual performance-based increases
• Paid Time Off programs
• Health and welfare benefits (medical, dental, vision, life, short- and long-term disability)
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits (adoption assistance, paid parental leave)
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs may depend on FTE or status (e.g., full-time, part-time, per diem, temporary).

About the Organization

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia, and Alabama; and Aurora Health Care in Wisconsin, Advocate Health serves nearly 6 million patients across 69 hospitals and over 1,000 care locations. The system is nationally recognized for expertise in cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn treatments, and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs.