Patient Service Specialist

About the role

Ensures the highest level of customer service to patients, fellow employees, and referrals sources through the coordination and administration of facility’s “front office” activities. Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third party payers, and all other necessary clerical and office functions.

Responsibilities

• Obtains and tracks authorizations.
• Collections, reconciles and prepares daily bank deposits for over the counter cash.
• Performs other clerical and office functions as needed.

Requirements

• High School Diploma or equivalent required.
• Two years in medical office setting that required multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy.

Qualifications

• Possesses exceptional communication skills.
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members.

Skills

• Multi-tasking ability.
• Health insurance knowledge.
• Computer skills (keyboard familiarity, word processing, office procedures, filing, communication).

Benefits

Start Strong: Our mentorship and orientation programs ensure a successful transition
Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
Your Health Matters: Comprehensive benefits packages
Invest in Your Future: Company matching 401(k) retirement plans
Advance your Career: We offer a tuition reimbursement program
Go Anywhere with Us: 1900 centers in 39 states, offering internal movement

Pay

$20-$24 hourly depending on years of experience

Schedule

Varied shifts from 7:00am-7:00pm (2-3 evenings required) Monday-Friday