Patient Service Representative - UT Internal Medicine Pellissippi

Job Duties

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Safeguard good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Requirements

• 6-months to 1-year previous medical experience is preferred
• Strong communication skills
• Attention to detail
• Time management
• Organization

Benefits

• Full benefit package available
• Paid time off (PTO), sick time
• Medical, dental, vision insurance
• Short-term disability (STD)/long-term disability (LTD)
• Life insurance
• 401(k) with company match and immediate vesting