Patient Service Representative/RMG

Position Summary

Practice patient service rep. proactively ensures an exceptional experience for patients when greeting, checking in, and checking out during their appointment; answers incoming phone calls, responds to general patient requests, takes telephone messages and schedules patient appointments.

Position Requirements

• High school diploma or equivalent required. Some college preferred.
• Practice management/medical billing computer programs.
• Microsoft Office Suite (specifically Word and Excel).
• Excellent oral/written communication skills.
• Excellent organizational skills.
• Detailed oriented.
• Able to set priorities, document conversations and specific actions taken and develop applicable policies and procedures (e.g., regarding collections).
• Flexible; able to adapt to change.
• Bilingual (spanish speaking) preferred.