Patient Service Representative (PRN) - Day Shift
Physicians Premier Emergency Room · Missouri City, TX · 2 wk ago
HealthcareFull-time
Physicians Premier is a full-service, state-licensed, 24/7 freestanding emergency room offering the same services as traditional emergency rooms with reduced wait times and a more comfortable setting.
Responsibilities
- Greet and register patients for evaluation and treatment.
- Verify medical insurance and collect payment due at time of service.
- Perform front office registration duties: HIPAA consent forms, patient demographics, and payment receipt.
- Scan and enter patient information and medical reports into patient files via E-Power.
- Enter patient/service census and survey data.
- Provide medical records to other providers with a signed medical release from the patient.
- Log payment and cash receipts as required.
- Maintain adequate supplies for patient use (e.g., water, coffee, condiments, snacks).
- Ensure work area and restrooms are clean and hazard-free.
- Maintain confidentiality of patient and employee-related issues.
- Treat patients and their families with respect and dignity.
- Answer telephones politely, communicate effectively, and transfer calls or information as needed.
- Attend Front Office Representative Meetings as scheduled.
- Perform other duties as assigned or requested.
Requirements
- High School Diploma or GED.
- 2 years of clerical support experience.
- Valid Driver’s License.
- CPR Certification (preferred).
Benefits
- Medical, dental, and vision insurance.
- Life, Long-Term Disability (LTD), and Short-Term Disability (STD) insurance.
- Paid time off after 90 days.
- IRA Plan.