Patient Service Representative PRN (As Needed)
Solis Mammography · Frisco, TX · 2 mo ago
HealthcareInternship
Patient Service Representative PRN (As Needed)
Looking to elevate your career? Join us!
Work Location: 5575 Warren Parkway, Bldg. 1, Suite 220, Frisco, TX 75034
Work Hours: PRN as needed, Monday-Friday, 16-24 hours will vary from 6:30am-4:30pm, 2-3 Saturday’s a month 8:00am-12:00pm
Occasional Coverage: Carrolton, TX
Department Highlights
- Patient-Focused Team
- Cohesive and Friendly Environment
- Support and Encouraging Atmosphere
Here Is What You Will Need
- High School diploma; Two years of healthcare registration or customer service experience preferred
- Basic knowledge of cash handling
- Basic knowledge of medical terminology, preferred
- Ability to read, write, and comprehend simple instructions and short correspondence
- Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions
- Ability to perform basic mathematic calculations
- Ability to sit and/or stand for long periods of time
- Experience using Microsoft Office Suite: knowledge of RIS software preferred
A Day in the Life of a Patient Service Representative
- Understands, promotes and demonstrates the Solis Way
- Greet patients in a professional and friendly manner
- Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information
- Explain forms to patients and assist with form completion, via paper or tablet, as necessary
- Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality
- Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary
- Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary
- Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests
- Schedule and reschedule patients as necessary
- Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report
- Participate in front office training to stay abreast of front office policy and procedures
Why Solis Mammography?
- A Great Place to Work for the fourth year in a row!