Patient Service Representative GS9148

About the role

The Patient Service Representative is primarily responsible for ensuring high quality customer service and continuation of care. The Patient Service Representative is utilized in performing typical front office functions and referrals. The Patient Service Representative is under the overall on-site supervision of the Practice Administrator.

Responsibilities

• Ensuring high quality customer service and continuation of care
• Performing typical front office functions and referrals
• Providing good patient care while multi-tasking
• Verbal and written communication with patients to promote continuity of care and follow-up
• Daily retrieval and scanning/filing of clinical encounter forms and reports for use by clinic staff during patient care activities

Requirements

• High School/GED (degree must be conferred on or before agreed upon start date)
• Six (6) months related job experience in a medical office or equivalent
• Valid Oklahoma Driver License Required
• Experience working with computers and software, performing data entry, answering the telephone, and scheduling appointments
• Experience with Electronic Medical Records; EPIC highly desirable

Qualifications

• Bilingual/Spanish-speaking
• Certifications, Registrations, And/or Licenses: Valid Oklahoma Driver License Required

Skills

• Strong interpersonal and communication skills
• Good computer skills and ability to learn new computer systems as needed

Benefits

N/A

Pay

$16.00 - $18.00 Hourly

Schedule

TBD