Patient Service Representative - Gastroenterology - Full Time

Monday – Friday, 8:00 AM – 5:00 PM

Responsibilities

• Greet and register patients; notify medical staff of their arrival.
• Verify current address and insurance status.
• Use appropriate company procedures, referring doctors, and correct protocols for writing referrals.
• Schedule referral appointments with specialists, hospital testing, and lab work.
• Complete prior authorization of testing according to insurance requirements.
• Check out patients from the office, collect payments, and schedule follow-up or specialty appointments as appropriate.
• Post charges to patient accounts using appropriate diagnostic and CPT coding to ensure correct charging and posting.
• Maintain providers’ schedules, optimizing effective scheduling of appointments.
• Confirm appointments for the daily schedule.
• Assist in developing and implementing systems to support effective and accurate registration of patients.
• Make recommendations to increase efficiency of patient care or administrative functioning of the area.

Requirements

• High School Diploma or equivalent required.
• Previous experience in a health care setting performing similar functions preferred.
• Proficient in MS Office.

Benefits

• Health, dental, prescription, and vision coverage for full-time and part-time employees.
• Short-term disability, long-term disability, and life insurance coverage.
• Competitive pay.
• Tuition Reimbursement.
• 403(b) Retirement Savings Plan.
• Additional benefits available.