Patient Service Representative - Cayuga Heart and Vascular Center

About the role

The Cayuga Heart and Vascular Center Patient Services Representative serves as a key member of a multidisciplinary team dedicated to providing inpatient and outpatient cardiovascular services. Successful candidates will be results driven, organized, and collaborative individuals with a dedication to quality customer service.

Responsibilities

• Coordinate with outpatient clinics to schedule cardiac testing and invasive cardiovascular procedures.
• Collaborate with outpatient and inpatient services to verify patient demographics, procedural ordering, and procedural authorization.
• Reconcile provider and schedules with procedural unit schedules and verify appropriate block utilization.
• Creates and organizes all aspects of patient charts, maintains adequate levels of office supplies.
• Manage the operations of the front desk of the department, provide a welcoming forward facing demeanor for all incoming outpatients and provider requests.

Qualifications

• Associates degree or equivalent experience.
• Proficient in Microsoft Office suite.
• Strong interpersonal skills with experience in customer service.

Preferred qualifications

• Bachelor's degree preferred.
• Experience in Electronic Medical Record Systems such as Meditech, Medent, and Epic.

Location

In person at the Cayuga Heart and Vascular Center CHI-MOB Location. 0% travel can be expected in this role.

Pay

$18.50 to 23.00 per hour