Jobs · Healthcare · Texas

Patient Service Representative

Solis Mammography · Sugar Land, TX · 4 wk ago
HealthcareFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes description. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content. Let's parse content: - Intro about Solis Mammography (mission). Could be "About the role" or maybe "About the company". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose appropriate headings. We have: - Work Location: address - Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 8:30am-5:00pm, up to 2 Saturdays a month - The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments. This position is critical... (description). Could be "About the role" or "Responsibilities". - Department Highlights: Strong team collaboration, Compassion and empathy to our patients and the team, Join an innovative team working toward making healthcare more accessible, integrated, and reliable - Here Is What You Will Need: list of requirements: High School diploma; Two years of healthcare registration or customer service experience preferred; Basic knowledge of cash handling; Basic knowledge of medical terminology, preferred; Ability to read, write, and comprehend simple instructions and short correspondence; Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions; Ability to perform basic mathematic calculations; Ability to sit and/or stand for long periods of time; Experience using Microsoft Office Suite: knowledge of RIS software preferred - A Day in the Life of a Patient Service Representative: list of duties: Provide services and support for the following areas: Understands, promotes and demonstrates the Solis Way; Greet patients in a professional and friendly manner; Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information; Explain forms to patients and assist with form completion, via paper or tablet, as necessary; Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality; Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary; Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary; Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests; Schedule and reschedule patients as necessary; Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report; Participate in front office training to stay abreast of front office policy and procedures - Why Solis Mammography? A Great Place to Work for the fifth year in a row! Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care as well as other unique benefits. No explicit Pay or Schedule beyond work hours. We have Work Hours details: Full-Time, 40 hours weekly, Monday-Friday, 8:30am-5:00pm, up to 2 Saturdays a month. That's schedule info. So we can include a Schedule section with that. Pay: not mentioned. So we should NOT include Pay section. Benefits: we have benefits listed. So include Benefits section. Requirements/Qualifications/Skills: The "Here Is What You Will Need" includes qualifications and skills. Could split into Requirements (education, experience) and Skills (knowledge, abilities). But we can combine into one section maybe "Requirements". However instruction: prefer a few substantive sections over many thin ones. So we could have sections: About the role (intro + mission), Responsibilities (day in the life), Requirements (education, experience, skills), Benefits, Schedule. Possibly also Department Highlights could be part of About the role or Responsibilities. But we can incorporate. We must not repeat job title as heading. The job title is Patient Service Representative. Already appears in content but we shouldn't make a heading for it. We must not include Job ID/requisition numbers. We must remove boilerplate like cookie/navigation/legal/EEO etc. Not present. We must preserve all substantive information. Let's craft HTML:

About the role

At Solis Mammography, we save lives. We shape the future of women's health. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time. Our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.

Maybe also include work location and hours? Could be in About the role or separate Schedule. But schedule section will have hours.

Responsibilities

  • Act as the first point of contact for patients by greeting, gathering information, registering and posting payments.
  • Understand, promote and demonstrate the Solis Way.
  • Greet patients in a professional and friendly manner.
  • Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information.
  • Explain forms to patients and assist with form completion, via paper or tablet, as necessary.
  • Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality.
  • Collect patient payments which can include explaining benefits given from insurance verification when necessary.
  • Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary.
  • Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests.
  • Schedule and reschedule patients as necessary.
  • Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report.
  • Participate in front office training to stay abreast of front office policy and procedures.
But we also have Department Highlights: Strong team collaboration, Compassion and empathy to our patients and the team, Join an innovative team working toward making healthcare more accessible, integrated, and reliable. Could be part of About the role or Responsibilities. Could add as a list under About the role maybe. Better to include Department Highlights under About the role as a list. Let's restructure: About the role: mission + department highlights. Responsibilities: day-to-day duties. Requirements: education, experience, skills. Benefits: list. Schedule: work hours. We must not create sections with filler. All have content. Now craft HTML. Be careful to not include duplicate lines. Ensure we capture all info. Let's list all substantive info: - Mission statements (multiple sentences) - Work Location: 1111 Hwy 6 ste 260, Sugarland, TX 77478 - Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 8:30am-5:00pm, up to 2 Saturdays a month - Department Highlights: Strong team collaboration; Compassion and empathy to our patients and the team; Join an innovative team working toward making healthcare more accessible, integrated, and reliable - Responsibilities list (as above) - Requirements: High School diploma; Two years of healthcare registration or customer service experience preferred; Basic knowledge of cash handling; Basic knowledge of medical terminology, preferred; Ability to read, write, and comprehend simple instructions and short correspondence; Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions; Ability to perform basic mathematic calculations; Ability to sit and/or stand for long periods of time; Experience using Microsoft Office Suite: knowledge of RIS software preferred - Benefits: Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care as well as other unique benefits. Also "A Great Place to Work for the fifth year in a row!" We could include that as a statement. Now produce HTML. We'll wrap each section in

and then

or

    . Let's do:

    About the role

    At Solis Mammography, we save lives. We shape the future of women's health. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time. Our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.

    Work Location: 1111 Hwy 6 ste 260, Sugarland, TX 77478

    Department Highlights

    • Strong team collaboration
    • Compassion and empathy to our patients and the team
    • Join an innovative team working toward making healthcare more accessible, integrated, and reliable
    But we said prefer few sections; maybe combine department highlights into About the role as a list. However we already have About the role paragraph; we could add a
      after. But we must not create heading "Department Highlights" if we want few sections. Could embed as a list under About the role without heading. That's okay. Thus About the role section will have paragraphs and a list. Let's do:

      About the role

      At Solis Mammography, we save lives. We shape the future of women's health. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time. Our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.

      Work Location: 1111 Hwy 6 ste 260, Sugarland, TX 77478

      • Strong team collaboration
      • Compassion and empathy to our patients and the team
      • Join an innovative team working toward making healthcare more accessible, integrated, and reliable
      Now Responsibilities section.

      Responsibilities

      • Act as the first point of contact for patients by greeting, gathering information, registering and posting payments.
      • Understand, promote and demonstrate the Solis Way.
      • Greet patients in a professional and friendly manner.
      • Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information.
      • Explain forms to patients and assist with form completion, via paper or tablet, as necessary.
      • Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality.
      • Collect patient payments which can include explaining benefits given from insurance verification when necessary.
      • Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary.
      • Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests.
      • Schedule and reschedule patients as necessary.
      • Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report.
      • Participate in front office training to stay abreast of front

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