Patient Service Representative

About the role

Peachtree Immediate Care is seeking a Patient Service Representative (PSR) for our Perry Region clinics, located in Perry, Bonaire, and Warner Robins.

Responsibilities

• Be the first point of contact for patients—greet, register, and assist them throughout their visit.
• Manage patient appointments, update records, and verify insurance eligibility.
• Collect co-pays, explain billing processes, and maintain accurate financial records.
• Answer phone calls, assist with scheduling, and provide general office support.
• Ensure a smooth and efficient clinic operation by multitasking and problem-solving.

Requirements

• Current student in a CMA, EMT, or LPN program (preferred).
• High school diploma or equivalent (required).
• Reliable transportation to commute to multiple clinic locations.
• Strong communication skills and a warm, professional demeanor.
• Able to work in a fast-paced, team-oriented environment.
• Basic computer skills, including Microsoft Word and Excel.

Qualifications

• None specified.

Skills

• Excellent communication skills.
• Attention to detail.
• Ability to multitask and problem-solve.

Benefits

• Opportunity to float between clinics, gaining exposure to different patient care environments.
• Flexible scheduling that fits with your education and career goals.

Pay

• Not specified.

Schedule

• Three-day workweek (12-hour shifts).
• Rotating weekends.