Patient Service Representative

Primary Responsibilities

• Promptly greet patients and visitors in the waiting area in a friendly and helpful manner
• Check in patients, verify insurances, update necessary patient information in the system, and collect copay
• Serve as a patient advocate to provide world-class care in coordination with clinical staff and providers
• Promptly answer incoming phone calls
• Maintain a neat and orderly waiting room
• Assist patients with ambulatory difficulties, including obtaining wheelchairs and providing assistance with walking
• Perform opening and closing clinic procedures and report
• Perform additional clerical duties as necessary

Qualifications And Experience

• High school diploma or equivalent
• Minimum of one (1) year of reception/front desk experience (coordinator, receptionist, clerk, agent, specialist, etc.)
• Customer service experience in a healthcare outpatient setting preferred
• Ability to work up to 12-hour shifts during the week or weekend as needed
• Ability to escort or transport patients by wheelchair or stretcher when needed
• Detail-oriented with excellent interpersonal communication skills
• Basic computer skills including familiarity with electronic medical records
• Types 25 words per minute

Company Perks And Benefits

• On-the-job Training
• Employee flat-rate medical services at CRH-affiliated clinics
• Medical, Dental, Vision Insurance
• 401(K) Match
• Flexible Work Schedules
• Generous PTO Plan
• Employee Assistance Program
• Complimentary Financial Planning
• Collaborative Work Environment
• Growth Opportunities
• Annual Merit Increases
• Employee Referral Bonuses

Company Information

CRH Healthcare provides a professional work environment, a strong clinical support organization and a competitive compensation and benefits package. CRH Healthcare is an equal opportunity employer: M/F/D/V