Patient Service Representative

About the role

The Patient Service Representative plays a crucial role in ensuring that our patients have a positive experience from the moment they contact us until their treatment. You will be responsible for answering phones, scheduling appointments, and providing general information to patients.

Responsibilities

• Answering phones and greeting patients in a friendly and professional manner
• Scheduling appointments and managing patient records
• Providing general information about our services and answering common questions
• Handling inquiries and concerns from patients
• Assisting with administrative tasks as needed

Requirements

• Excellent communication skills, both verbal and written
• Ability to work independently and manage multiple tasks simultaneously
• Strong organizational skills with attention to detail
• Basic computer skills, including Microsoft Office applications
• Experience in a customer service role is preferred but not required

Qualifications

• High school diploma or equivalent
• Proficiency in English

Skills

• Customer service skills
• Phone etiquette
• Administrative support

Benefits

• Comprehensive health insurance coverage
• Paid time off
• Professional development opportunities

Pay

$21 - $25 USD per hour, depending on experience and qualifications.

Schedule

Flexible schedule to accommodate patient needs.

Benefits

• Health insurance
• Paid time off
• Professional development opportunities

Pay

$21 - $25 USD per hour, depending on experience and qualifications.

Schedule

Flexible schedule to accommodate patient needs.

Equal Opportunity Employer

We are committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

Legal & Compliance Notice:

Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.

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