Patient Service Representative

About the role

As a Patient Service Representative at Metro Vein Centers, you will play a crucial role in ensuring that our patients have a positive and efficient experience. Your primary responsibilities include greeting patients, scheduling appointments, providing information about our services, and assisting with administrative tasks.

Responsibilities

• Greet patients warmly and professionally
• Schedule appointments promptly and accurately
• Provide accurate and helpful information about vein treatments and services
• Handle inquiries and concerns from patients
• Assist with administrative tasks such as filing, data entry, and maintaining patient records

Requirements

• A high school diploma or equivalent
• Excellent communication skills, both verbal and written
• Ability to work independently and as part of a team
• Strong organizational skills with attention to detail
• Basic computer skills, including proficiency with Microsoft Office applications

Qualifications

• Experience in a customer service role is preferred but not required
• Positive attitude and ability to handle stressful situations calmly
• Passion for improving patient health and well-being

Skills

• Customer service skills
• Administrative skills
• Attention to detail
• Problem-solving abilities

Benefits

• Comprehensive medical insurance coverage
• Flexible schedule options
• Professional development opportunities
• Employee wellness programs

Pay

Competitive salary based on experience

Schedule

Variable schedule to accommodate clinic needs