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Jobs · Healthcare · New York

Patient Service Representative

Metro Vein Centers · New York, New York, United States · 1 wk ago
On-siteHealthcare$21–$25/hrFull-time

About the role

The Patient Service Representative plays a crucial role in ensuring that our patients receive the highest level of care and support. You will be responsible for greeting patients, answering their questions, and assisting them throughout their visit.

Responsibilities

  • Greet patients and escort them to the appropriate department
  • Answer patient inquiries regarding treatment options, insurance coverage, and appointment scheduling
  • Ensure patient comfort and satisfaction during their visit
  • Handle administrative tasks such as updating patient records and maintaining a clean, organized waiting area
  • Communicate effectively with patients and staff to ensure smooth operations

Requirements

  • High school diploma or equivalent
  • Excellent communication skills, both verbal and written
  • Ability to work independently and as part of a team
  • Strong organizational skills and attention to detail
  • Basic computer skills, including Microsoft Office applications

Qualifications

  • Experience in a healthcare setting is preferred but not required
  • Positive attitude and ability to handle stressful situations with professionalism
  • Ability to work flexible hours, including evenings and weekends

Skills

  • Customer service skills
  • Medical terminology knowledge
  • Basic medical knowledge

Benefits

  • Paid time off
  • Health insurance
  • 401(k) retirement plan

Pay

$21 - $25 USD per hour

Schedule

Flexible schedule to accommodate patient needs

Benefits

  • Paid time off
  • Health insurance
  • 401(k) retirement plan

Equal Opportunity Employer

We are committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

Legal & Compliance Notice:

Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.

Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.

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