Patient Service Representative

Description

The Patient Service Representative enhances the team's effectiveness by representing the company favorably to new and existing clients through stellar client service. This individual will offer critical organizational support to the Business Office team and assist with projects. This is a crucial position, as the first person to interact with customers and their families either face to face or over the telephone, the experience with the First Impression Coordinators reflects upon the entire company.

Physical Demands

• Regularly lift and/or move up to 25 pounds
• Occasionally lift and carry equipment
• Regularly stand, walk, use hands to finger, handle, or feel, reach with hands and arms, talk or hear
• Frequently stoop, kneel, or crouch
• Occasionally lift and help patients
• Occasionally attend to patients and escort them to and from patient care areas, often being leaned on for support
• Occasionally work in a noisy environment
• Occasionally work with medical equipment and supplies
• Occasionally work with potentially infectious materials

Requirements

• High school diploma or general equivalency degree (GED)
• Two years minimum experience clerical medical office experience
• Proficient typing skills (50 wpm)
• Preferred ASC experience
• Microsoft Office Specialist certifications
• Must be able to work variable hours and be flexible to meet the needs of the center’s daily surgery schedule

Schedule

Hybrid possible after 90 days employment