Patient Service Representative

The Role at a glance

The Patient Services Representative is responsible for coordinating daily activities between the Culinary and Transportation teams to ensure quality metrics and service standards are consistently achieved. This hands-on role requires excellent communication, strong organizational skills, and a customer-focused approach to proactively resolve operational challenges while supporting exceptional service delivery.

What you'll be doing

• Cooking Services Representative is responsible for coordinating daily operations between Culinary and Transportation departments to ensure quality and performance metrics are met.
• Maintain compliance with food safety and sanitation standards.
• Utilize computer systems to document activities, communicate updates, and complete operational reporting.
• Work independently while effectively prioritizing tasks in a fast-paced, high-volume environment.
• Assist with other operational duties as assigned.

Where you'll be working

• Mississippi State Hospital
• Ability to lift up to 35 pounds.
• Ability to stand and walk for extended periods throughout the workday.
• Ability to load, unload, and transport food and supplies as needed.

Physical Requirements

• Ability to lift up to 35 pounds.
• Ability to stand and walk for extended periods throughout the workday.
• Ability to load, unload, and transport food and supplies as needed.

Schedule Requirements

• Operation is open seven days a week.
• Must be available to work weekends and holidays as needed.
• Schedule flexibility is required, with shifts that may begin as early as 4:00 AM or end as late as 8:00 PM.

About Cura

• Cura serves hospitals, senior living centers, and other long-term care facilities.
• We guarantee compassionate service and healthy, delicious meals to ensure that quality of life never diminishes.

About Elior North America

• Elior North America is an equal opportunity employer.
• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
• We are committed to diversity and encourage applications from people of all backgrounds and abilities.
• We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
• At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees.