Jobs · Healthcare · New Jersey

Patient Service Representative

CardioOne · Oakland, NJ · 3 wk ago
On-siteHealthcare$20/hrFull-time
We need to output HTML fragment with sections: About the company, About the job? The instructions: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to decide sections. The posting includes: About The Company, About The Job (description), What you’ll do (list of duties), What you’ll need (requirements/qualifications), Additional Information (pay, benefits, schedule, location). Also Work Location. We need to map to headings: About the role? Could be "About the role" or "About the job". The instructions list examples: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose appropriate headings. We need to include sections only if there is real content. We have company description: "About The Company". That could be a section heading maybe "About the company"? Not in list but we can still use

    for any heading? The instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those examples. Probably we should use those headings where applicable. For company description, maybe "About the company" is okay but not in list. Could use "About the role"? No, that's job description. Could use "About the company" as a heading; it's still a heading. The instruction didn't restrict to only those; just gave examples. So we can use

    About the company

    . Then responsibilities: we have "What you’ll do:" list. That's responsibilities. So

    Responsibilities

    with
    • items. Then requirements: "What you’ll need:" list. That's requirements/qualifications. Could split into Requirements and Qualifications but we can combine. Use

      Requirements

      with list. Then benefits/pay/schedule: Additional Information includes: Full-time hourly rate of $20 per hour plus medical, dental, and vision benefits. This role will include a matching 401K, 5 days Sick Time, 5 days Paid Time Off, and 8 Paid Federal Holidays. Work Location: Oakland, NJ and/or Fairfield, NJ office. Thus we have Pay ($20/hr), Benefits (medical, dental, vision, matching 401K, sick time, PTO, holidays), Schedule? Not explicitly given besides full-time. Could infer full-time but not explicit schedule details. The instruction says never create Pay/Schedule/Benefits sections unless the posting actually states them. Pay is stated ($20 per hour). Benefits are stated. Schedule: they said Full-time, but not specific hours. Might be considered schedule info? It's somewhat schedule (full-time). Could include Schedule section with "Full-time". But they said avoid filler like "not specified". Full-time is specific enough? Might be okay. However they said prefer a few substantive sections over many thin ones. Could combine Pay, Benefits, Schedule into one "Compensation and Benefits" section? But they gave examples separate. Might be better to have Pay, Benefits, and maybe Work Location as separate? Work Location is not in examples but could be a short p. We need to avoid creating sections with filler. If we add Schedule with just "Full-time", that's substantive enough? It's a schedule type. I'd include Schedule section with "Full-time". Pay section with "$20 per hour". Benefits section with list. Work Location could be a short p after Benefits or within Benefits? Could be its own section "Location". Not in examples but okay. Let's structure:

      About the company

      ... (company description)

      About the role

      ... (brief description of job)

      Responsibilities

      • ...

      Requirements

      • ...

      Pay

      $20 per hour (full-time hourly rate)

      Benefits

      • Medical, dental, and vision benefits
      • Matching 401K
      • 5 days sick time
      • 5 days paid time off
      • 8 paid federal holidays

      Schedule

      Full-time

      Location

      Oakland, NJ and/or Fairfield, NJ office

      We need to ensure we preserve all substantive information from the posting. Let's extract. Company description paragraph: "The next generation of independent cardiology is being built here. CardioOne is a physician-led, technology-driven cardiology platform built to empower independent practices to compete, and win, in a rapidly evolving healthcare landscape. Our mission is to provide cardiologists with the tools, infrastructure, and expertise they need to thrive while maintaining full clinical independence. We believe the best care is delivered by physicians who are empowered - not constrained - by the systems around them. We combine a deep bench of healthcare operators with purpose-built technology and AI-enabled solutions across operations, revenue cycle, imaging, and practice development. From real estate and advanced imaging to clinical workflows and data infrastructure, CardioOne delivers a fully integrated platform designed to drive growth, efficiency, and superior patient outcomes. Backed by WindRose Health Investors and leading healthcare executives, CardioOne is building one of the most sophisticated and scalable cardiology MSOs in the country - designed to reimagine what is possible for independent cardiology. Cardiac Associates of North Jersey offers complete and cutting-edge cardiology services, vascular medicine, cardiac testing, primary care, aesthetic services, and medical weight loss that ensure swift and top-notch medical assessment, both in-office and hospital-based." We need to keep that as prose in

      . About the job paragraph: "At our rapidly growing practice, Cardiac Associates of New Jersey, we are seeking a highly motivated Patient Service Representative to join our team! You will serve as the first point of contact for patients and visitors, providing exceptional customer service and administrative support to ensure the smooth operation of the office. You are responsible for managing appointments, coordinating patient inquiries, maintaining accurate records, and assisting in various administrative tasks." We can put that in

      under About the role. Responsibilities list: each bullet after "What you’ll do:" includes many items. Need to capture all. List items: - Oversee front desk operations of the cardiology practice - Warmly greet patients and visitors as they arrive - Assist with the check-in process, verifying patient information and insurance details - Manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times - Coordinate appointments for new and returning patients and reschedule or cancel them when needed - Answer incoming phone calls and respond to emails in a courteous and professional manner - Address patient inquiries, provide information about services, and assist with prescription refill requests - Collect and update patient demographic and insurance information accurately - Verify insurance coverage and ensure necessary documentation is complete - Maintain and update patient records, ensuring accuracy and confidentiality - Organize and file medical documents, test results, and correspondence - Keep the waiting area clean and organized, ensuring patients are comfortable while waiting - Monitor the flow of patients in the waiting area and inform medical staff of any delays or emergencies - Enter patient information, appointments, and other relevant data into the office's electronic health records (EHR) system to maintain accurate and up to date records - Work closely with medical staff, nurses, and other administrative personnel to ensure a seamless patient experience - Maintain patient confidentiality and adhere to privacy regulations, such as HIPAA - Handle patient concerns and complaints in a professional and empathetic manner We need to ensure each as

    • . Requirements list: "What you’ll need:" items: - High school diploma or equivalent; additional education or medical office certification is a plus - Proven experience as a receptionist or in a customer service role, preferably in a healthcare setting - Familiarity with medical terminology and procedures - Strong interpersonal and communication skills - Proficiency in using scheduling software, electronic health records (EHR) systems, and basic office software (e.g., Microsoft Office) - Excellent organizational skills and attention to detail - Ability to multitask and handle a fast-paced environment - Empathetic and patient-focused approach - Professional appearance and demeanor - Athena experience preferred We need to keep each as
    • . Note the first item includes semicolon; keep as is. Additional Information: "Full-time hourly rate of $20 per hour plus medical, dental, and vision benefits. This role will include a matching 401K, 5 days Sick Time, 5 days Paid Time Off, and 8 Paid Federal Holidays. Work Location You will work out of the Oakland, NJ and/or Fairfield, NJ office." We need to split Pay, Benefits, Schedule, Location. Pay: "$20 per hour" (full-time hourly rate). Could phrase: "$20 per hour (full-time hourly rate)". Keep. Benefits: list as above. Schedule: "Full-time". Could also mention it's full-time hourly rate; but we already said full-time in pay. Could still have schedule section: "Full-time". It's not redundant. Location: "Oakland, NJ and/or Fairfield, NJ office". We need to ensure we don't create sections with filler like "commensurate with experience". Not present. Now output HTML fragment. No extra markdown. Let's craft. We'll need to escape any HTML special characters? The text includes apostrophes, hyphens, etc. It's fine. We'll produce:

      About the company

      ...

      About the role

      ...

      Responsibilities

      • Oversee front desk operations of the cardiology practice
      • ...

      Requirements

      • High school diploma or equivalent; additional education or medical office certification is a plus
      • ...

      Pay

      $20 per hour (full-time hourly rate)

      Benefits

      • Medical, dental, and vision benefits
      • Matching 401K
      • 5 days sick time
      • 5 days paid time off
      • 8 paid federal holidays

      Schedule

      Full-time

      Location

      Oakland, NJ and/or Fairfield, NJ office

      Check that we didn't miss any info: The company description includes "Cardiac Associates of North Jersey offers complete and cutting-edge cardiology services...". Keep. The about the job paragraph includes "Cardiac Associates of New Jersey". Slight mismatch: North Jersey

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