Patient Service Representative

About the role

Join our team as a full-time Patient Service Representative with BJC Medical Group in Alton, Illinois. This is a rare opportunity to join a great team!

Responsibilities

• Handles telephone calls from patients and staff; forwards calls requiring triage.
• Performs receptionist duties with close attention to detail and professionalism.
• Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
• Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
• Collaborates with Central Billing Office to ensure all charges are captured and properly collected.

Requirements

• Preferred Medical Office Experience
• 40-Hours per week Day Shift
• Benefit Eligible - NO CALL, NO WEEKENDS, NO HOLIDAYS

Qualifications

• High School Diploma or GED
• 2-5 years of experience

Skills

• Excellent communication skills
• Attention to detail
• Professionalism

Benefits

• Comprehensive medical, dental, vision, life insurance
• Disability insurance
• 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off
• Adoption assistance

Pay

Details TBD

Schedule

Day shift, 40 hours per week