Patient Service Representative

Job Summary

$500 Sign On Bonus
A non-exempt medical office position responsible for front office processes in the physician practice.

Responsibilities

• Greeting patients entering the physician practice
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance
• Assists in checking out patients and assists them with referral processing and scheduling process
• Collections co-pays and posts charges
• Charge entry and patient balance processing
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal

Qualifications

• Education: High school diploma/GED required with completion medical office assistant program preferred.
• Certification: Prefer healthcare management/administration certification.
• Experience: Two years of customer service experience, preferably in a medical office setting.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status.

About the Role

Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community. At Tenet Physician Resources, We Understand That Our Greatest Asset Is Our Dedicated Team Of Professionals. That’s Why We Offer More Than a Job – We Provide a Comprehensive Benefit Package That Prioritizes Your Health, Professional Development, And Work-life Balance.

Organization Description

Our mission at Baptist Medical Network within the Baptist Health System is to be the premier healthcare organization in South Texas by providing high-quality, compassionate care that exceeds our community's expectations. Our footprint spans across 12 counties with diverse multi-specialty providers who are dedicated to using their expertise and talents to strengthen our growing partnership within the surrounding communities.