Patient Service Rep - Rehab Services

About the role

Finding the right fit for our team is important to us. As a Patient Service Representative in our Rehabilitation Services, you will play a vital role in ensuring our patients and their families receive the best possible care.

Responsibilities

• Helping to ensure warm, friendly and considerate assistance to patients and their families.
• Facilitating clerical and reception responsibilities.
• Aiding in administrative tasks such as interviewing, registering, admitting, updating and creating patients' medical records.
• Processing professional/technical fees generated by department providers accurately and timely.
• Performing cash handling and collection.

Requirements

• High school or equivalent education.
• One (1) year of clerical support in a health care setting or related experience.
• Basic computer skills.

Qualifications

• Basic medical terminology.
• Experience with EPIC.
• International Classification of Diseases 9th edition (ICD-9) and Current Procedural Terminology (CPT) coding certification.

Skills

• Sensitive and helpful personality.
• Excellent communication and customer service skills.
• Ability to work effectively under minimal supervision.
• Commitment to delivering high-quality health care to Hawai‘i's people.

Benefits

Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

Pay

Pay Range: 24.83 - 26.14 USD per hour

Schedule

Day - 8 Hours

Work Type

Full Time

Bargaining Unit

Non-Bargaining

Exempt

No

Req ID

33478

Pay Range

24.83 - 26.14 USD per hour

Category

Administrative

Minimum Qualifications

• High school or equivalent education.
• One (1) year of clerical support in a health care setting or related experience.
• Basic computer skills.

Preferred Qualifications

• Basic medical terminology.
• Experience with EPIC.
• International Classification of Diseases 9th edition (ICD-9) and Current Procedural Terminology (CPT) coding certification.