Patient Service Rep - FIC, Administration
About the role
Founded in 1921, Straub Benioff Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics, and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology. Straub is home to the Pacific Region’s only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement. As Straub patients, our clients have access to over 300 specialists and all the services of Straub Hospital.
Responsibilities
- Interviewing, registering, admitting, updating and creating patients’ medical records
- Performing accurate and timely processing of all professional and technical fees generated by department providers
- Performing cash handling and collection
- Acting as a liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in a variety of administrative tasks
Requirements
- High school or equivalent
- One (1) year of clerical support in a healthcare setting or related experience
- Basic computer skills
Qualifications
- Sensitive and helpful individual with excellent communication and customer service skills
- Able to work effectively under minimal supervision
- A commitment to delivering the highest quality health care to Hawai‘i’s people
Skills
- Basic medical terminology
- Experience with EPIC
Benefits
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Pay
Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity. Pay range: $24.83 - $26.14 USD per hour.
Schedule
Day - 8 Hours
Work Type
Full Time Regular FTE: 1.000000
Bargaining Unit
Non-Bargaining
Exempt
No