Patient Service Rep

About the role

Seeking qualified applicants for a full-time Patient Service Representative (PSR) position for a primary care office in Hardin Valley. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.

Responsibilities

• Greet patients in a friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensure good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refer patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedule patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Requirements

• 6 months to 1 year previous medical experience
• Strong communication skills
• Attention to detail
• Time management
• Organization

Benefits

• PTO
• Medical, Dental, Vision
• STD, LTD
• Critical Illness
• 401(k)
• Life Insurance
• EAP